Boundary Court Surgery
1 - 2 Boundary Court
Snells Park
Upper Edmonton
N18 2TB
Tel: 0208 8879 938
Fax: 0208 8879 939
Out of Hours: 111
Boundary Court Surgery

Suggestions and Complaints

Boundary Court Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Speak to whoever you feel most comfortable with – your GP, our practice managers or our reception staff will be happy to help.

In the majority of cases, concerns can be resolved quite easily. However, if you feel we have not dealt with the issues you have raised as you would wish, you can ask for a copy of our complaints procedure and complaints form.

Alternatively, you can contact NHS England on 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays) or email: england.contactus@nhs.net or write to:

NHS England
PO Box 16738
Redditch
B97 9PT.

For further details about how to make a complaint to NHS England please visit the NHS England website.

http://www.england.nhs.uk/contact-us/complaint/

If you remain dissatisfied with the outcome you may refer the matter to:

The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP

Tel 0345 0154033

www.ombudsman.org.uk 

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